Service Management

Everyone’s talking customer experience. Let’s make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...

The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...

Take control of diverse and rapidly evolving enterprise risks
Today's enterprises face diverse and rapidly evolving risks, including expanding regulatory requirements,...

Addressing Security Challenges in Hybrid Cloud Environments
Enterprises are increasingly using hybrid environments, but this move can come with risks and challenges...

Strategies to ensure the success for your identity governance project
Read our ebook to discover clear guidelines you can follow to successfully implement your own identity...

The CIO's guide to aligning technology and business strategy
Today's CIOs have a lot to juggle, including expectations to scale across the business. So, as a CIO,...

Optimal Workload Placement for Public, Hybrid, and Private Clouds
The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...

Future-Ready Identity and Access Management
This e-book offers five fundamentals to help you find a new approach to identity access and management...

Rococo chocolates achieves sweet success with NetSuite
London-based confectionary retailer Rococo Chocolates is growing at home and abroad thanks to NetSuite's...
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