Service Management

E-signatures for Global Businesses
This eBook covers the benefits and challenges of electronic and digital signatures, compliance considerations,...

Deliver more reliable digital services by knowing what supports them
When a critical IT service goes down in your enterprise, how can you quickly determine the root cause,...

The definitive guide to Citrix Workspace
User experience and productivity. Use this guide to understand why Citrix Workspace delivers the solution...

The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...

Getting to digital experience excellence
With our Digital Acceleration program, you'll work with Adobe strategy consultants to uncover KPIs and...

Best Practices to Adopt and Drive Data Privacy Governance
Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams,...

Strategies for successfully managing privileged accounts
Getting identity and access management (IAM) right for your standard users is hard enough. What about...

Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need...

Modern Blueprint to Insider Threat Management
Taking a People-Centric Approach to Your Insider Threat Management (ITM) Programme. Insider threats can...

The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Making all the right connections
Ask someone how they feel about a company, and they'll have an immediate response. All too often it's...
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