Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Aruba, a Hewlett Packard Enterprise company, is the global leader in secure, intelligent edge-to-cloud...

Cloud providers can help ensure that your business stays ahead of the curve, but it's important that...

Microsoft has teamed up with DocuSign to make our industry-leading eSignature apps available to businesses...

Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

As cloud computing becomes an increasingly important part of any IT organization's delivery model, assessing...

Many on-premise phone system (PBX) manufacturers claim that the five-year costs of their systems are...

Just as low-code and no-code development tools are transforming velocity for the new ways that we work,...

Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...

Microsoft Office 365 adoption has been growing at the rate of nearly 3MM users per month. How are IT...

Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...

At New Signature, we understand that organisations are finding it difficult to start their Public Cloud...