CRM
How A Hybrid Cloud Approach Supports Top IT Trends
Today's wave of digital transformation is redefining the role of the CIO, and Gartner surveys chart the...
CRM Evolved Introducing the Era of Intelligent Engagement
Digital Transformation, a key focus of successful organizations, proves itself a business imperative,...
Cloud Security Generation Z
Also known as the 'Cloud Generation,' this Generation Z is already reshaping IT…and careers. Many are...
A CIO's guide to creating the workplace of the future
Whether you're looking to retain employees, grow your business or boost your revenue, you've got to stay...
Disaster Recovery in the Cloud with Cloud Volumes ONTAP
In this whitepaper, NetApp examines in detail the challenges involved in setting up a DR environment,...
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...
What is usage data and how do businesses use it?
What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage...
A CDO’s Guide to Customer Intelligence
To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...
Banking on Great Conversations
The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...
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