CRM

Managing Multicloud: Getting the Fundamentals Right
Multicloud is a new concept for many organisations, yet it describes a trend that's been in place for...

How A Hybrid Cloud Approach Supports Top IT Trends
Today's wave of digital transformation is redefining the role of the CIO, and Gartner surveys chart the...

Retail Finance Transformation: Why Businesses Can not Afford to Wait
Retail finance can't depend on manual systems and processes in a time of unpredictable revenue, demand,...

2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

The Rise of The Machine Economy
Supply chains around the world are experiencing major disruptions as traditional methods of production,...

Planet Retail Research
The white paper examines consumer sentiment, retailer best practices, and system requirements for maximising...

Top 3 Security Considerations for the Cloud
Data centers are evolving to include a mix of static hardware and cloud computing technologies. However,...

Drive Infrastructure Optimization with Predictive Analytics
As cloud architects move more workloads to public and private clouds, hybrid multicloud architectures...

Redefining Modern Master Data Management in the Cloud
Your organization needs to continuously innovate to stay competitive. And business insights are necessary...

Step-by-step Cloud Evolution with Microsoft Azure
IT transformation is more than a one-time migration of applications to the cloud, it's an ongoing process...

Experience in action
Everybody's talking about customer experience The future health of your brands, products, and services...
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