This ebook is part of our Mastering Black Friday series — designed to help your marketing team better...

With the rise of autonomous databases – and all the other scary changes in database management systems...

The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from...

Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

If you are like most people, the sudden rush to send workers to work remotely highlighted some limitations...

I wonder where our important files have run off to today.' When you've got one seamless, secure platform...

Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

Cloud applications, platforms, and services are changing the way enterprises compete for customers. The...

The usage-based business model is fast becoming the most profitable and scalable option for enterprise...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

To compete in today's world, business leaders are placing increased demands on IT. Unfortunately, many...

The manufacturing industry is experiencing major disruptions as traditional methods of producing goods...