Log analytics has taken increasing importance over the years. In particular, applications that use log...

This IDC InfoBrief summarizes the findings of a global study to assess how enterprise IT infrastructure...

Planning a billing platform upgrade? Usage Engine, our purpose-built usage data management software,...

The findings in this large-format survey reinforce existing statistics and, in certain instances, actually...

As employees continue to work from anywhere, they expect their workplace to up-level through technology...

Next to ongoing security issues, meeting compliance mandates is one of the biggest challenges IT professionals...

This guide gives you the breakdown on warehouse-first analytics, why it's the trustworthy, efficient,...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

No matter what goal you're trying to achieve with the help of technology, you'll only succeed if your...

Usage-based services allow customers to pay for only what they use and are becoming more popular for...

It's clear, and it has been for a long time, that traditional tickbox security awareness training efforts...

ESG recently completed a survey of 2,000 IT decision makers with a high level of knowledge and influence...

BlackBerry® Alert is a critical event management (CEM) solution designed to help organizations prepare...

Greater connectivity will bring huge opportunities, but companies and the public must be wary of threats...