In October 2020, the Enterprise Strategy Group (ESG), completed a research survey of 388 cybersecurity...

The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....

Email account takeovers are among the most insidious and damaging cyberattacks—used to invade companies...

Manufacturers have embraced digital transformation in many ways to become more data driven, make more...

Digital transformation is never done. To survive and to thrive, organizations must continue innovating,...

A renewed, and long overdue, focus on retention is finally here. Companies are finding success through...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Disruption -- whether big (COVID-19) or small (new start-up competitors) -- has more or less become commonplace...

There is now a cutting-edge way to overcome the strategic challenges of slow productivity and increasing...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

Every day, we see global firms in news headlines as they very publicly grapple with misconduct and compliance...

Read this report to discover how CISOs and senior cybersecurity professionals are planning to accelerate...

This eBook reveals expert insights into how your contact center can effectively implement self-service...

Data has become an essential element of many business models. Today, all organizations must use data,...