Digital transformation
The state of contact centre transformation in the new digital world
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...
Key Storage Considerations in Determining Optimal Workload Placement
In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...
Cyber Security for Dummies
Protect your business and family against cyber attacks Cybersecurity is the protection against the unauthorized...
How Mature is your Content Strategy?
Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...
5 steps to successfully deploying a healthy CMDB
Your path to total service visibility and great service availability. Your CMDB is a critical tool for...
The Challenge of Migrating Healthcare Applications to the Cloud
Explore the decisions that must be made within the healthcare sector when it comes to migrating applications...
Manufacturing Transformation: Journey to the Cloud
Practical ways to achieve smarter, faster, and more responsive operations. Cloud is at the heart of digital...
CIO Insights on Accelerating Finance Transformation
Learn how IT leaders can help finance teams achieve their goals and accelerate digital transformation...
Enabling Manufacturing Innovation Through the Use of Cloud
In this whitepaper, research firm IDC dives deep into manufacturing use cases in the cloud, evaluates...
Best Practices to Adopt and Drive Data Privacy Governance
Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams,...
Encryption Is Now a Trojan Horse: Ignore It at Your Peril
The game of leapfrog between hackers and data security professionals continues. No sooner do organizations...
Banking on Great Conversations
The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...
A More Effective CIO-CFO Partnership
How are IT leaders achieving success in a changing world? To find out, Deloitte and Workday surveyed...
Four Big-Time Benefits of building a Data Marketplace
Chief Data Officers (CDOs) and Chief Data Analytics Officers (CDAOs) have now reached a pivot point....
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.