Get more out of data and machine learning. Data, analytics, and machine learning have the potential to...

For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...

Over the past several years, the role of the chief data officer (CDO) has evolved from being security-and...

To unlock the value of their data, organizations around the world are turning to data analytics, data...

Whenever a customer sees that you fix issues fast, or that your services are always up and running, their...

Disruption -- whether big (COVID-19) or small (new start-up competitors) -- has more or less become commonplace...

How effective protection at the edge can secure the most critical assets, mitigating threats closest...

Earlier this year, Wind River® teamed up with F5, Schneider Electric, and Heavy Reading on a global...

The digital world is open 24/7, so it makes sense that digital consumers expect IT and customer service...

If you work in infosec and haven't been living under a rock, you have undoubtedly heard of EDR. EDR,...

A 360-degree customer view is fast becoming essential for financial organisations and wealth managers...

8 stories of machine learning success By providing the broadest and most complete set of machine learning...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

Takeaways from downloading the executive brief: Why wait until something fails, breaks, is overwritten...