This buyers guide examines the North American contact center market for both premise- and cloud-based...

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If you're reading this, you've already arrived at a couple of realizations: This guide will help you...

Over 1,500 business and IT leaders shared their approach to data management and its role in business...

This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

Brands have been the unwitting victims of scams since time immemorial. Now, in the age of phishing, it's...

From personalized healthcare to digital farming, and from energy management to digital governance solutions,...

As pressure to move applications to cloud and hybrid environments intensifies, IT teams must grapple...

Get IDC's expert guidance on how to approach AI challenges, infrastructure design considerations, and...

Cybercrime certainly isn't basketball — the stakes are higher, your jump shot doesn't matter — and...