Latest resources from Slack

Navigating the Disruption of Work: The 5 Majo...
One of the many shocking things about a pandemic is how quickly the unimaginable becomes the inevitable.
In less than 72 hours, even the worl...

Reinventing customer service
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and how best to support the people who do such ...

Choosing a Collaboration Platform: 8 Question...
Software has transformed every business discipline.
After the initial strides made by email, conferencing and chat apps, progress in collabor...