Service Providers

Navigating the Cloud: Key factors for long term success
The cloud is not only here to stay, its impact is growing. As cloud-based solutions and capabilities...

Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...

8 Ways To Evaluate An MDR Provider
For many organizations, digital transformation had been a business initiative for years, but the pandemic...

CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...

Sotero Data-In-Use Encryption
Though encryption is the most effective way to reduce the probability of a security breach, traditional...

Multi-tenant Datacenters and Sustainability
Colocation and wholesale services, collectively known as multi-tenant datacenters (MTDCs), form a key...

Cybercrime tactics and techniques
2019 is off to an action-packed start in cybercrime. From a steadfast increase of pervasive Trojans to...

DDoS Attack Threat Landscape — Tracking DDoS Attack Trends in Q2'22
DDoS attacks are on the rise. Ransom attacks reached an all-time high in June 2022, the Ukraine-Russia...

Brilliant Experiences, Channel by Channel
Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships....

SD-WAN Benchmarking Best Practices for QoS by The Tolly Group
While Internet bandwidth increases continually for remote sites, the application demand for that bandwidth...

Unified Communications as a Service
As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used...

NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...
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