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Best Practices for Database Consolidation
Information Technology (IT) organizations are under pressure to manage costs, increase agility, ensure...

2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

CMO's Guide to AI for Customer-Centric Marketing
AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

TLS Best Practices
The truth is, a simple lapsed certificate can become a time-consuming headache. Unfortunately, 60% of...

MITRE Engenuity™ ATT&CK® Evaluation
MITRE has become the common language of EDR and is the de facto way to evaluate a product's ability to...

Veritas Ransomware Resiliency Research for EMEA
Digital transformation, and especially cloud adoption, has accelerated due to the global pandemic. Needing...

5 steps to boost employee productivity and organizational efficiency
Every organization needs to empower employees if they want higher productivity and satisfaction wherever...

The Three Keys to Secure and Successful Cloud Migrations
To make cloud transformations as efficient and successful as possible, companies must remain secure and...

Migrating SAP to the Cloud
Transform SAP into the foundation of your competitive differentiation Enterprises such as BP, Bristol-Myers...

How Virtual Desktop Infrastructure Enables Digital Transformation
Virtual desktop infrastructure (VDI) is a foundational technology that many organizations leverage as...
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