How to drive your enterprise data governance program forward. In today's innovation-driven economy, your...

If you're reading this, then you've already made some important decisions. You've decided to invest in...

In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

The threat of bot scams to online retail is a growing problem in the industry. These days, bot traffic...

Business continuity is a perennial concern, and most organisations believe they have a plan in place...

As pressure to move applications to cloud and hybrid environments intensifies, IT teams must grapple...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

Ready to transform your contact center with game-changing AI? The experts at Aberdeen are here to help. Use...

According to the results of Frost and Sullivan's Digital Transformation survey, 99% of businesses are...

The pandemic is fast tracking the digital transformation of organisations in China (and the region) as...

This datasheet provides a brief overview of the Analytics Modernization Program, which offers low-friction,...

IT innovation comes in waves. Cloud IT disrupted the last decade, and server virtualisation disrupted...

Network engineering and operations leaders are looking to software-defined wide area networks (SD-WAN)...