We used to have separate physical devices for phone calls, email and chat, and video conferencing. Over...

When a critical IT service goes down in your enterprise, how can you quickly determine the root cause,...

Migrating to the cloud can make your business more agile, flexible, and efficient—but it can be risky....

The shifts in workforce and processes have uncovered severe gaps in IT systems and approaches, resulting...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows...

That risk is only increasing in an era of remote working and distributed teams. Without a holistic security...

The decision of where to run applications has grown steadily more complex and cloudier over the past...

Data doesn't move itself. People—whether they are negligent, compromised or malicious—move data in...

In this book, you get an idea of the vast potential for unstructured data — and also the infrastructure...

Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential...

The BlackBerry 2022 Threat Report is not a simple retrospective of the cyberattacks of 2021. It is a...

As you progress, we go further. You're no doubt aware of the digital revolution in workforce productivity...

Using functional programming techniques can make you incredibly efficient when solving certain problems...