Medium-sized businesses are central to our economies, but this varied market is hard to analyse. So,...

The digital world is open 24/7, so it makes sense that digital consumers expect IT and customer service...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Operational efficiency is the most-cited objective for digital transformation according to ESG research....

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

The manufacturing industry is experiencing major disruptions as traditional methods of producing goods...

Organisations deploy a master data management (MDM) strategy to gain a single, trusted source of reliable...

Digital transformation continues to accelerate across all industries as organizations seek to increase...

If you work in infosec and haven't been living under a rock, you have undoubtedly heard of EDR. EDR,...

Learn how leading executives view the short- and long-term benefits of digital acceleration—and the...

The phrase 'digital transformation' is a hot topic across industry right now. Based on the consultancy...

Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows...

The insurance industry is rapidly becoming a digital experience and insurance providers are racing to...

Although the acronym sounds techie, its effects go far beyond the Network Operations Center. Software...