Collaboration Software
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
Aberdeen Research: How IT Leaders Modernize Operations with E-signatures
In this knowledge brief, we'll analyse how organisations today are modernising sales practices and operations...
Empowering Better Patient Care: Healthcare Mobile Solutions Hotsheet
The cost of healthcare is rising exponentially across the globe. Health services are challenged by a...
The State of Application Development: Is IT Ready for Disruption?
Organizational agility is more important today than ever. Digital transformation has dominated business...
4 Best Examples of Field Service Management
Software Built for the Future. Field service management software is quickly becoming a must-have for...
Understanding Augmented and Virtual Reality
In the book, A Whole New Mind: Why Right-Brainers Will Rule the Future, author Daniel Pink describes...
Brian Madden Insights: From Desktops to a Digital Workspace
The first 20 years of 'end-user computing' (EUC) were really about desktop computers sitting on users'...
How Zendesk Uses Slack
When technology is the core of your business, managing risk is a 24/7 concern. There are the big, infrastructural...
Cyber Risk Commands C-suite's Focus: The State of Email Security 2023
As companies grow more skittish over rising economic volatility and intensifying geopolitical tensions,...
2021 State of Data Governance and Empowerment
Organizations are embracing their data-centric futures. They are making more data available to more people...
The Collaboration Checklist: 8 Questions Every IT Leader Should Ask
Collaboration software can do much more than simple messaging or conferencing. Choose the right platform...
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