Artificial Intelligence

The importance of intergenerational collaboration
Gender and age are two of the most frequently used characteristics to identify individuals because they...

Finding Revenue and Profit Growth Opportunities in Retail
In this whitepaper, learn how retailers can drive revenue and profit growth by using new technologies...

A Change of Pace in IT Transformation
How do your customers expect to interact with you today? What do employees need to connect with each...

Microsoft Teams & Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

Part Four- Futureproofing your cybersecurity strategy
Email account takeovers are among the most insidious and damaging cyberattacks—used to invade companies...

Avoiding Container Vulnerabilities
Containers offer an unprecedented opportunity to scale cloud-based services, make incremental changes...

Microsoft Digital Defense Report
Over the past year the world has borne witness to a burgeoning cybercrime economy and the rapid rise...

2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified...

Modern Data Analytics Guide: 7 Ways to Accelerate Business Insights
In the face of today's and tomorrow's challenges, does your organization have the data analytics tools...

The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

Digital acceleration in the time of coronavirus
Business decision-makers around the world were collectively blindsided by the scale and speed that working...
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