Apple
Making hybrid work, work for you
In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...
Omnichannel Loyalty
For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....
Best price performance
Get the most value from your cloud infrastructure spend AWS offers the best price performance for virtually...
14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....
Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...
CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...
Ensuring compliant communications in Financial Services
The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...
Beyond the Cubicle: Life in the Digital Workspace
These days, rarely is the modern workplace a static location where employees go everyday to be productive....
The State of the State of Application Exploits in Security Incidents
Cybersecurity is always about perspective, and that's doubly true when talking about application security....
The 12 Essential Elements of Data Center Facility Operations
70% of data center outages are directly attributable to human error according to the Uptime Institute's...
The Innovator’s Guide to the Digital-first Contact Center
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...
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