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2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...
Quest Toad for Oracle Tips and Tricks
Toad® for Oracle has been the IT community's tool of choice for more than a decade. With Toad, you are...
How To Choose a Managed Extended Detection and Response Solution
Organizations face major cybersecurity hurdles. The first challenge is finding effective cybersecurity...
The New Future of Work A Best Practice Guide for Manufacturing
For centuries, advances in technology have forced evolution in the way we live and do business. The fourth...
13 Email Threat Types to Know About Right Now
A cyberattack can affect your business in many ways, depending on its nature, scope, and severity. In...
Phishing Resilience on the Mainframe
Like any other platform, the mainframe is susceptible to cyberattacks. Nefarious practices like phishing...
Case Study - Amiri Hospital
As a leading healthcare institution in Kuwait, the 415-bed Amiri Hospital viewed its impending expansion...
Quest® KACE® SMA reduces software license compliance stress
Do you know whether all your software licenses are compliant? Your IT landscape has gotten more and more...
10 Benefits of Oracle's Data Management Platform
Accelerating business change begins with the proper management of an organization's data. With Oracle's...
Don't pay the ransom
In simple terms, ransomware is malicious software that either encrypts your data or otherwise stops you...
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