There's no easy day for IT teams at small to medium-sized businesses (SMBs). You don't have the massive resources of budgets, staff and preferred vendor relationships that larger enterprises typically…
The beginning of the end for flat-rate and tiered-rate subscriptions? Today's streaming wars have caught the public's imagination. Companies like Netflix enjoy millions of subscribers globally. But, until recently, all…
IT can be hard to manage and support in today's flexible world. Many help desk teams have amassed various tools to do the job, but it's difficult to juggle point…
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving workflows, processes and technology resources organised around the goal of delivering high-quality IT support. As…
Got IT frustrations? Who doesn't. Today, there are a few common friction-filled
frustrations that arise when you're tasked with how to help people with tech
problems. But the good news is, the…
PeppaCRM supplies sales and marketing automation software to Enterprise businesses. Its software-as-a-service (SaaS) products optimize the business outcomes of medium and large enterprises with accelerated lead capturing and sales process…
CULTflicks is a niche video streaming entertainment company that offers the unique experience of specialized 'bad' movies, that never made it to mainstream cinemas or onto the top ten streaming…
Business leaders are placing an increased emphasis on their environmental, social and governance (ESG) goals. Find out how cloud-based tools can provide real-time ESG insights, turning corporate commitments into measurable…
In the wake of the pandemic, enterprises realised the limitations of traditional business models—and the need to reinvent themselves. Based on a survey of 10,000 senior decision-makers, discover the six…
To thrive and remain competitive, financial services organizations must keep innovating and leverage new business opportunities. These initiatives will support intelligent digital infrastructure transformation to not only reduce costs, but…
In today's distributed environment, software-as-a service (SaaS) applications have given organizations greater flexibility to support corporate employees and contractors across the world. Some of the most notable SaaS application…
While staggering ransomware demands tend to hog the headlines, Business Email Compromise (BEC) is one of the most financially damaging types of cybercrime according to the FBI, and has resulted…