Latest resources from RingCentral
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds o...
2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business p...
7 Reasons to Switch your On-Premises PBX to t...
Businesses going remote or hybrid require more than what an on-premises PBX can provide. With a cloud PBX, your teams have the tools to work togeth...