Latest resources from Braze

2021 Global Customer Engagement Review
We analyzed data from three different sources to create the first Global Customer Engagement Review. We define what great customer engagement looks...

Customer Engagement Platforms: A BUYER'S GUID...
Customer expectations have increased dramatically over the past decade. Customers now expect brands to go above and beyond, especially as today's c...

Modern Customer Retention: What You Need to K...
A renewed, and long overdue, focus on retention is finally here. Companies are finding success through acquiring the right audiences, understanding...